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Can I access my call records?

If you would like to access your call records for legal purposes, you can request these by contacting the Privacy Team.

While we may be able to provide you with some information about your contact with our services, please note that in order to protect the privacy of our service users and counsellors, recordings of chats or calls cannot be released without a Subpoena/Search Warrant/Court Order.

You can submit an enquiry via Contact Us to request your call records or for more information about the process of accessing your records.

acknowledge the Traditional Custodians of this land and pay respect to Elders The 1800RESPECT team would like to acknowledge the Traditional Custodians of this land and pay respect to Elders, both past and present and extend our acknowledgement to all Aboriginal and Torres Strait Islander people.

Please be aware that this website may contain the names, images and voices of Aboriginal and Torres Strait Islander people who may now be deceased.

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