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About Us

About 1800RESPECT

  • 1800RESPECT is the national domestic, family and sexual violence counselling, information and support service. 
  • If you or someone you know is experiencing, or at risk of experiencing, domestic, family or sexual violence, call 1800 737 732, text 0458 737 732 or visit www.1800RESPECT.org.au for online chat and video call services.  
    • Available 24/7: Call 1800 737 732, text 0458 737 732 or online chat.   
    • Mon-Fri, 9am-5pm AEST (except public holidays): Video call (no appointment needed) 
  • This page contains information on our service and how we operate.

Who we are

1800RESPECT is funded by the Australian Government through the Department of Social Services to provide support for:

  • People experiencing, or at risk of experiencing, domestic, family and sexual violence
  • People supporting someone experiencing, or at risk of experiencing, domestic, family and sexual violence
  • Professionals supporting someone experiencing, or at risk of experiencing domestic, family and sexual violence.

We are a confidential service available 24 hours a day, seven days a week.

We provide:

Information: On domestic, family and sexual violence

Referral: Connecting you with people and services that can help you

Counselling: What you talk about and how much you say is up to you. Our team of counsellors at 1800RESPECT are guided by you and can work alongside you to find strategies that support your safety and wellbeing. Workers and professionals can also use this service.

1800RESPECT is delivered by Telstra Health on behalf of the Australian Government.

1800RESPECT would like to acknowledge the Traditional Custodians of this land and pay respect to Elders, both past and present and extend our acknowledgement to all Aboriginal and Torres Strait Islander people. Please be aware that this website may contain the names, images and voices of Aboriginal and Torres Strait Islander people who may now be deceased.

The National Plan

1800RESPECT has been funded since 2010 as part of the National Plan to Reduce Violence against Women and their Children 2010-2022. 1800RESPECT was established as part of addressing Outcome 4 of the first National Plan: ‘Services meet the needs of women and their children experiencing violence’.  

On 17 October 2022, the Australian, state and territory governments released the National Plan to End Violence against Women and Children 2022-2032 (the National Plan) which builds on the previous National Plan to Reduce Violence against Women and Children 2010-2022. Clear actions to implement the National Plan will be outlined in two underpinning five-year action plans and a dedicated Aboriginal and Torres Strait Islander Action Plan. The National Plan provides the framework and vision that will guide actions across all of society towards ending gender-based violence in one generation.

1800RESPECT continues to provide high-quality support for people affected by domestic, family and sexual violence. 

About Telstra Health

Telstra Health supports a broad range of public and private providers in healthcare, aged and disability care including hospitals, Government, Aboriginal Medical Services, pharmacy, primary and community health, and population health and prevention.

Some key implementations include supporting the majority of Aboriginal Controlled Community Health Services with clinical digital solutions, supporting around 23,000 clinicians each year through desktop and cloud clinical systems, providing electronic medical record and other digital solutions to public and private hospitals, developing the supporting infrastructure for real time prescription monitoring and paperless prescriptions through joint venture partner FRED IT, and the operation of the National Cancer Screening Register on behalf of the Australian Government.

Collectively the Telstra Health team has many decades of experience in digital health and in the delivery of health and social services. We are a trusted partner of major health and aged care providers across Australia and internationally. Telstra Health Pty Ltd is a wholly-owned subsidiary of Telstra Corporation Ltd.

Telstra Health’s technological knowledge and sophisticated infrastructure coupled with the specialist knowledge and strengths of the partner organisations named below ensures that 1800RESPECT is accessible nationally and brings the depth of experience necessary for service delivery.

Read more about our partners.

1800RESPECT projects

1800RESPECT has previously delivered two projects in collaboration with sector professionals and subject experts. These projects have provided the service with evidence-based information on how to improve our service, and provide referral pathways.

Learn more about the Disability Pathways Project and the Financial Abuse Support Project.