Collaborative practice

Collaborative practice is working with other agencies to improve the quality of support you provide

Why is collaborative practice important?

For people experiencing sexual assault, domestic or family violence, there may be a range of services and organisations they are in contact with for support. Organisations can respond better if they collaborate with other agencies that may be supporting the person they are working with. Working together in this way means consistent advice can be given to clients across different services. Collaborative practice also reduces the risk of re-traumatisation to clients by minimising the need to tell their story again to other workers.

Counselling and support services can work together to address issues impacting on the individual or family. Through collaborative practice they can meet client wellbeing and healing needs more effectively. These services might include:

  • Health and mental health service providers
  • Domestic and family violence services
  • Child protection services
  • Disability advocacy services
  • Counselling services
  • Housing and accommodation services
  • Financial support services
  • Other community-based support services

Legal and justice system services can better address a person's safety and protection needs if they work collaboratively with support services, including: child protection, family support, sexual assault or domestic and family violence services. Relevant legal services include:

  • Police
  • Family law professionals
  • Specialist family consultants

Working collaboratively with other agencies reduces avoidable stress on clients through receiving conflicting information or having to re-tell their stories across services.

Research into inter-agency collaboration may assist your organisation in setting up collaborative practices.